Refund policy

Returns & Replacements

Because each item is printed to order specifically for you, we’re unable to accept returns or exchanges for sizing, color selection, or change-of-mind purchases. Please review our Fit & Size Guide before ordering.

Damaged, Defective or Incorrect Items

If your order arrives damaged, defective, or incorrect, please email hello@theteelife.com within 14 days of delivery with your order number and a photo of the issue. We’ll make it right at no additional cost to you.

Other Concerns

We understand that unexpected situations can happen. If there’s an issue with your order that isn’t covered above, please reach out to us. Exceptions may be considered on a case-by-case basis at our discretion.

Please Note

Items that have been worn or washed are not eligible for replacement. Please contact us before sending anything back. If a return is authorized, we’ll provide instructions and the appropriate return address.

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